兰州市机动车停车场规划建设和管理暂行办法

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兰州市机动车停车场规划建设和管理暂行办法

甘肃省兰州市人民政府


兰州市机动车停车场规划建设和管理暂行办法

〔2012〕第1号


  《兰州市机动车停车场规划建设和管理暂行办法》已经2012年7月10日市政府第16次常务会议讨论通过,现予公布,自2012年8月18日起施行。



市长:袁占亭

   二○一二年七月十八日


兰州市机动车停车场规划建设和管理暂行办法



  第一章 总则

  第一条 为了加强机动车停车场的规划、建设和管理,规范停车秩序,保障城市道路交通安全、有序和畅通,根据有关法律、法规的规定,结合本市实际,制定本办法。

  第二条 本市城市规划区范围内机动车停车场的规划、建设和管理,适用本办法。

  第三条 本办法所称机动车停车场是指供机动车停放的露天或者室内场所。机动车停车场分为公共停车场和专用停车场。公共停车场,是指为社会车辆提供停车服务的场所,包括独立建设的公共停车场、建设工程配建公共停车场和道路停车泊位等;专用停车场,是指为本单位、本居住区车辆提供停车服务的场所,包括建设工程配建专用停车场、建筑区划内共有部位施划的停车位等。

  第四条 市城市管理综合行政执法部门(以下简称“市城管执法部门”)负责全市机动车停车场管理工作。市发展改革、规划、建设、公安交管、财政、国土资源、价格、人防、工商、税务等部门应当按照各自职责,做好机动车停车场的规划、建设和管理工作。

第五条 本市机动车停车场的规划、建设和管理工作遵循政府主导、因地制宜、统筹规划、协调发展的原则,保证交通畅通有序、资源优化配置和群众出行方便,逐步形成配建停车为主、路外停车为辅、路内停车为补充的停车供给格局。

  第二章 规划管理

  第六条 公共停车场专项规划由市规划部门根据规划结构布局和交通需求状况,会同市建设、城管执法和公安交管部门编制,报市人民政府审批后,纳入城市总体规划。

  第七条 市规划部门应当会同市城管执法和公安交管部门按照国家和省有关规定,制定建设工程停车配建指标规定,报市人民政府批准后实施。

第八条 新建、改建、扩建各类建筑物,应当按照有关设计规范和建设工程停车配建指标规定配建、增建停车场。没有按照规定配建、增建停车场的,规划部门不予核发建设工程规划许可证。

  第九条 行政事业单位的办公场所,体育场(馆)、影(剧)院、展览馆、图书馆、医院、旅游景区(点)、广场、车站、码头、航空港等公共场所以及商场、餐饮、娱乐、银行等经营场所,应当按照有关设计规范和建设工程停车配建指标规定配建、增建公共停车场。

  第十条 机动车停车场的设计方案由市规划部门审核。市规划部门在审核机动车停车场设计方案时,应当征求市城管执法部门意见;涉及道路交通安全的,应当征得市公安交管部门同意。

  第十一条 公共停车场应当在出入方便的位置设置残疾人车辆停车专用泊位和明显标志,配备必要的无障碍设施。利用人防工程设置机动车停车场,不得影响其战时防空效能和应急避险功能。

  第三章 建设管理

  第十二条 市建设部门应当根据公共停车场专项规划,会同市城管执法、公安交管部门,制定公共停车场建设年度计划,经市人民政府批准后实施。

  第十三条 市人民政府设立公共停车场建设专项资金,保障公共停车场年度建设计划实施所需经费。

  第十四条 鼓励建设项目利用地下空间配建停车设施,按配建标准建设的地下停车场面积,不纳入容积率计算范围。鼓励社会投资建设公共停车场或者利用自用场地建设临时停车场;鼓励推广立体式停车场建设,提高停车场建设的土地利用效率。市财政部门应当会同有关部门制定公共停车场建设优惠政策,报市人民政府批准后实施。

  第十五条 建设工程配建机动车停车场应当与主体工程同时设计、同时施工、同时交付使用。根据规划条件和土地出让协议要求与建设项目一并建设的公共停车场,应当与该建设项目同时交付使用。

  第十六条 建设机动车停车场应当根据需要配建照明、通风、通讯、排水、消防、安全技术防范等设施,并设置符合国家相关标准规范的标志、标线等交通安全设施,保障车辆安全进出。

  第十七条 机动车停车场竣工后,建设单位组织竣工验收时,应当通知市城管执法部门和市公安交管部门参加。机动车停车场经竣工验收合格后方可投入使用。

  第十八条 市城管执法部门应当会同市公安交管部门组织建设城市停车信息服务平台和区域停车诱导系统,指导停车场经营者、管理者应用现代信息技术、通信技术提高停车设施利用率。机动车停车场经营者、管理者应当按照有关规定和标准,配建停车诱导子系统,并将其停车信息纳入本区域停车诱导系统。

  第十九条 任何单位和个人不得擅自改变已建成机动车停车场的功能或者将停车位挪作他用。

  第四章 经营管理

  第二十条 从事公共停车场经营活动的,应当在依法办理工商、税务登记手续后,向市城管执法部门备案。申请办理停车场备案手续时,应当提供下列材料:

  (一)经营者的身份证明和营业执照;

  (二)停车场竣工验收合格证明;

  (三)符合规定要求的停车场设施和经营管理设施清单;

  (四)法律、法规规定的其他材料。经营性停车场变更或注销的,停车场经营者应当在办理相关手续后,及时变更备案信息。

  第二十一条 经营性公共停车场的收费,应当区分不同情况,分别实行政府定价和市场调节价的定价形式。实行政府定价的经营性公共停车场,由市价格部门会同市城管执法、公安交管等部门,根据土地级别和停车需求,划分不同等级的收费区域,制定科学、合理的停车收费标准,并根据实际情况及时予以调整。公共停车场经营者应当向市价格部门办理相应的收费标准审批手续。

  第二十二条 利用政府投资建设的公共停车场和道路停车泊位停车收费,应当使用省财政厅印制的定额专用票据;其他投资主体投资建设的经营性停车场停车收费,应当使用地税部门统一监制的发票。不按照规定出具发票或者使用票据的,停车人有权拒付停车费。

  第二十三条 经营性公共停车场应当制定相应的管理制度,配备具有相应知识和技能的管理人员,佩戴统一标志上岗。停车场经营者应当加强对停车管理人员的职业道德教育和服务技能培训,不断提高停车服务水平。市城管执法部门应当加强对机动车停车场服务、管理行为的指导和监督。

  第二十四条 公共停车场经营者应当履行下列职责:

  (一)在停车场出、入口的显著位置公示经营管理人员的姓名、营业执照、营业时间、收费依据、收费标准、车辆停放规则和投诉、举报电话;

  (二)负责进出车辆查验、登记;

  (三)维护场内车辆停放秩序和行驶秩序,保持停车场环境整洁,秩序良好;

  (四)禁止装载易燃、易爆、有毒等危险物品和垃圾、渣土的车辆在场内停放;

  (五)定期清理场内车辆,发现长期停放的或者可疑的车辆,应当及时向公安机关报告;

  (六)做好停车场防火、防盗等安全防范工作。

  第二十五条 政府投资建设的公共停车场以及根据规划条件和土地出让协议要求与建设项目一并建设的公共停车场,经有关部门验收合格后,由建设单位移交市城管执法部门,并通过经营权招标或者拍卖确定经营者。经营权有偿出让收入应当全额上缴市级财政,实行收支两条线管理,收入全部用于公共停车场地的建设、公共道路的日常维护、修缮和公共设施的建设、管理等。

  第二十六条 经营性公共停车场不得擅自停止经营。经营者确有特殊原因需要停止经营的,应当报市城管执法部门同意,并在停止经营的三十日前向社会公告。

  第二十七条 鼓励有条件的单位和个人向社会开放其专用停车场。专用停车场对外经营的,依照本办法有关规定执行。

  第五章 道路停车泊位设置和管理

  第二十八条 市公安交管部门会同市城管执法部门根据区域停车状况和交通条件,依法设置道路停车泊位。任何单位和个人不得违法设置、毁损、撤除道路停车泊位和标志标线,不得妨碍道路停车泊位的停车功能。市公安交管部门会同市城管执法部门设置道路停车泊位时,应当充分听取相关单位和市民的意见。

  第二十九条 下列区域不得设置道路停车泊位:

  (一)设有消防通道、盲道的区域;

  (二)敷设燃气管道、光缆线路等地下管线的区域;

  (三)已建成能够提供充足停车位的公共停车场服务半径200米范围内;

  (四)学校、医院等单位的出入口和道路交叉口、公共交通站点50米范围内;

  (五)其他不宜设置的区域。

  第三十条 市公安交管部门应当会同市城管执法部门,每年对道路停车泊位的设置和使用情况进行评估,并根据道路交通状况、道路基础条件和周边停车场建设等情况及时予以调整。

  第三十一条 设置道路停车泊位,应当在明显位置设立收费停放标志牌,标明按照市价格部门核定的停车收费标准,并根据需要配备专业管理人员或者自动收费装置。

  第三十二条 机动车驾驶人在道路停车泊位停放车辆的,应当按照规定时间、准停车型和标示的停车方向停放,并按照收费标准缴纳停车费。

  第三十三条 因特殊情况或者举行大型活动,需要临时占用城市道路、广场停放车辆的,应当报经市公安交管部门和市城管执法部门批准。

  第六章 法律责任

  第三十四条 违反本办法规定,有关法律、法规已有处理规定的,依照其规定处理。依法实行城市管理相对集中行政处罚权制度的,按照有关规定由市城管执法部门行使有关行政管理部门的行政处罚权。

  第三十五条 违反本办法第十九条规定,擅自改变已建成机动车停车场的功能或者将停车位挪作他用的,由市规划部门责令限期改正;逾期不改正的,依照《中华人民共和国城乡规划法》有关规定予以处罚。

  第三十六条 违反本办法第二十条规定,公共停车场经营未按照规定向市城管执法部门备案的,由市城管执法部门责令限期改正;逾期不改正的,处三千元罚款。

  第三十七条 违反本办法第二十四条规定,公共停车场经营者未履行停车场服务管理职责的,由市城管执法部门责令限期改正;逾期不改正的,处五百元以上五千元以下罚款。

  第三十八条 违反本办法第二十六条规定,公共停车场经营者擅自停止经营的,由市城管执法部门责令限期改正,处一万元以上三万元以下罚款。

  第三十九条 违反本办法第二十八条第二款规定,违法设置、毁损、撤除道路停车泊位和标志标线,妨碍道路停车泊位的停车功能的,由市公安交管部门责令限期改正,处五百元以上五千元以下罚款。

  第四十条 违反本办法第三十二条规定,在道路停车泊位不按规定时间、准停车型和停车方向停放车辆或者不缴纳停车费的,由市城管执法部门责令改正,处五十元以上二百元以下罚款。

  第四十一条 有关行政管理部门及其工作人员,在机动车停车场规划、建设和管理工作中有滥用职权、玩忽职守、徇私舞弊行为的,由上级机关或者监察机关按照管理权限,依法对直接负责的主管人员和其他直接责任人员给予行政处分;构成犯罪的,依法追究刑事责任。

  第七章 附则

  第四十二条 公共交通车辆停车场、道路客货运输场的规划、建设和管理,依照有关法律、法规和规章的规定执行。

  第四十三条 本办法自2012年8月18日起施行。




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Guidelines on the Risk Management of Commercial Banks’ Information Technology ——附加英文版

China Banking Regulatory Commission


Guidelines on the Risk Management of Commercial Banks’ Information Technology





Chapter I General Provisions

Article 1. Pursuant to the Law of the People’s Republic of China on Banking Regulation and Supervision, the Law of the People's Republic of China on Commercial Banks, the Regulations of the People’s Republic of China on Administration of Foreign-funded Banks, and other applicable laws and regulations, the Guidelines on the Risk Management of Commercial Banks’ Information Technology (hereinafter referred to as the Guidelines) is formulated.

Article 2. The Guidelines apply to all the commercial banks legally incorporated within the territory of the People’s Republic of China.

The Guidelines may apply to other banking institutions including policy banks, rural cooperative banks, urban credit cooperatives, rural credit cooperatives, village banks, loan companies, financial asset management companies, trust and investment companies, finance firms, financial leasing companies, automobile financial companies and money brokers.


Article 3. The term “information technology” stated in the Guidelines shall refer to the system built with computer, communication and software technologies, and employed by commercial banks to handle business transactions, operation management, and internal communication, collaborative work and controls. The term also include IT governance, IT organization structure and IT policies and procedures.

Article 4. The risk of information technology refers to the operational risk, legal risk and reputation risk that are caused by natural factor, human factor, technological loopholes or management deficiencies when using information technology.

Article 5. The objective of information system risk management is to establish an effective mechanism that can identify, measure, monitor, and control the risks of commercial banks’ information system, ensure data integrity, availability, confidentiality and consistency, provide the relevant early warning, and thereby enable commercial banks’ business innovations, uplift their capability in utilizing information technology, improve their core competitiveness and capacity for sustainable development.



Chapter II IT governance

Article 6. The legal representative of commercial bank should be responsible to ensure compliance of this guideline.

Article 7. The board of directors of commercial banks should have the following responsibilities with respect to the management of information systems:
(1) Implementing and complying with the national laws, regulations and technical standards pertaining to the management of information systems, as well as the regulatory requirements set by the China Banking Regulatory Commission (hereinafter referred to as the “CBRC”);
(2) Periodically reviewing the alignment of IT strategy with the overall business strategies and significant policies of the bank, assessing the overall effectiveness and efficiency of the IT organization.
(3) Approving IT risk management strategies and policies, understanding the major IT risks involved, setting acceptable levels for these risks, and ensuring the implementation of the measures necessary to identify, measure, monitor and control these risks.
(4) Setting high ethical and integrity standards, and establishing a culture within the bank that emphasizes and demonstrates to all levels of personnel the importance of IT risk management.
(5) Establishing an IT steering committee which consists of representatives from senior management, the IT organization, and major business units, to oversee these responsibilities and report the effectiveness of strategic IT planning, the IT budget and actual expenditure, and the overall IT performance to the board of directors and senior management periodically.
(6) Establishing IT governance structure, proper segregation of duty, clear role and responsibility, maintaining check and balances and clear reporting relationship. Strengthening IT professional staff by developing incentive program.
(7) Ensuring that there is an effective internal audit of the IT risk management carried out by operationally independent, well-trained and qualified staff. The internal audit report should be submitted directly to the IT audit committee;
(8) Submitting an annual report to the CBRC and its local offices on information system risk management that has been reviewed and approved by the board of directors ;
(9) Ensuring the appropriating funding necessary for IT risk management works;
(10) Ensuring that all employees of the bank fully understand and adhere to the IT risk management policies and procedures approved by the board of directors and the senior management, and are provided with pertinent training.
(11) Ensuring customer information, financial information, product information and core banking system of the legal entity are held independently within the territory, and complying with the regulatory on-site examination requirements of CBRC and guarding against cross-border risk.
(12) Reporting in a timely manner to the CBRC and its local offices any serious incident of information systems or unexpected event, and quickly respond to it in accordance with the contingency plan;
(13) Cooperating with the CBRC and its local offices in the supervisory inspection of the risk management of information systems, and ensure that supervisory opinions are followed up; and
(14) Performing other related IT risk management tasks.

Article 8. The head of the IT organization, commonly known as the Chief Information Officer (CIO) should report directly to the president. Roles and responsibilities of the CIO should include the following:
(1) Playing a direct role in key decisions for the business development involving the use of IT in the bank;
(2) The CIO should ensure that information systems meet the needs of the bank, and IT strategies, in particular information system development strategies, comply with the overall business strategies and IT risk management policies of the bank;
(3) The CIO should also be responsible for the establishment of an effective and efficient IT organization to carry out the IT functions of the bank. These include the IT budget and expenditure, IT risk management, IT policies, standards and procedures, IT internal controls, professional development, IT project initiatives, IT project management, information system maintenance and upgrade, IT operations, IT infrastructure, Information security, disaster recovery plan (DRP), IT outsourcing, and information system retirement;
(4) Ensuring the effectiveness of IT risk management throughout the organization including all branches.
(5) Organizing professional trainings to improve technical proficiency of staff.
(6) Performing other related IT risk management tasks.

Article 9. Commercial banks should ensure that a clear definition of the IT organization structure and documentation of all job descriptions of important positions are always in place and updated in a timely manner. Staff in each position should meet relevant requirements on professional skills and knowledge. The following risk mitigation measures should be incorporated in the management program of related staff:
(1) Verification of personal information including confirmation of personal identification issued by government, academic credentials, prior work experience, professional qualifications;
(2) Ensuring that IT staff can meet the required professional ethics by checking character reference;
(3) Signing of agreements with employees about understanding of IT policies and guidelines, non-disclosure of confidential information, authorized use of information systems, and adherence to IT policies and procedures; and
(4) Evaluation of the risk of losing key IT personnel, especially during major IT development stage or in a period of unstable IT operations, and the relevant risk mitigation measures such as staff backup arrangement and staff succession plan.

Article 10. Commercial banks should establish or designate a particular department for IT risk management. It should report directly to the CIO and the Chief Risk Officer (or risk management committee), serve as a member of the IT incident response team, and be responsible for coordinating the establishment of policies regarding IT risk management, especially the areas of information security, BCP, and compliance with the CBRC regulations, advising the business departments and IT department in implementing these policies, providing relevant compliance information, conducting on-going assessment of IT risks, and ensuring the follow-up of remediation advice, monitoring and escalating management of IT threats and non-compliance events.

Article 11. Commercial banks should establish a special IT audit role and responsibility within internal audit function, which should put in place IT audit policies and procedures, develop and execute IT audit plan.

Article 12. Commercial banks should put in place policies and procedures to protect intellectual property rights according to laws regarding intellectual properties, ensure purchase of legitimate software and hardware, prevention of the use of pirated software, and the protection of the proprietary rights of IT products developed by the bank, and ensure that these are fully understood and complied by all employees.

Article 13. Commercial banks should, in accordance with relevant laws and regulations, disclose the risk profile of their IT normatively and timely.


Chapter III IT Risk Management

Article 14. Commercial banks should formulate an IT strategy that aligns with the overall business plan of the bank, IT risk assessment plan and an IT operational plan that can ensure adequate financial resources and human resources to maintain a stable and secure IT environment.

Article 15. Commercial banks should put in place a comprehensive set of IT risk management policies that include the following areas:
(1) Information security classification policy
(2) System development, testing and maintenance policy
(3) IT operation and maintenance policy
(4) Access control policy
(5) Physical security policy
(6) Personnel security policy
(7) Business Continuity Planning and Crisis and Emergency Management procedure

Article 16. Commercial banks should maintain an ongoing risk identification and assessment process that allows the bank to pinpoint the areas of concern in its information systems, assess the potential impact of the risks on its business, rank the risks, and prioritize mitigation actions and the necessary resources (including outsourcing vendors, product vendors and service vendors).

Article 17. Commercial banks should implement a comprehensive set of risk mitigation measures complying with the IT risk management policies and commensurate with the risk assessment of the bank. These mitigation measures should include:
(1) A set of clearly documented IT risk policies, technical standards, and operational procedures, which should be communicated to the staff frequently and kept up to date in a timely manner;
(2) Areas of potential conflicts of interest should be identified, minimized, and subject to careful, independent monitoring. Also it requires that an appropriate control structure is set up to facilitate checks and balances, with control activities defined at every business level, which should include:
- Top level reviews;
- Controls over physical and logical access to data and system;
- Access granted on “need to know” and “minimum authorization” basis;
- A system of approvals and authorizations; and
- A system of verification and reconciliation.

Article 18. Commercial banks should put in place a set of ongoing risk measurement and monitoring mechanisms, which should include
(1) Pre and post-implementation review of IT projects;
(2) Benchmarks for periodic review of system performance;
(3) Reports of incidents and complaints about IT services;
(4) Reports of internal audit, external audit, and issues identified by CBRC; and
(5) Arrangement with vendors and business units for periodic review of service level agreements (SLAs).
(6) The possible impact of new development of technology and new threats to software deployed.
(7) Timely review of operational risk and management controls in operation area.
(8) Assess the risk profile on IT outsourcing projects periodically.

Article 19. Chinese commercial banks operating offshore and the foreign commercial banks in China should comply with the relevant regulatory requirements on information systems in and outside the People’s Republic of China.


Chapter IV Information Security

Article 20. Information technology department of commercial banks should oversee the establishment of an information classification and protection scheme. All employees of the bank should be made aware of the importance of ensuring information confidentiality and provided with the necessary training to fully understand the information protection procedures within their responsibilities.

Article 21. Commercial banks should put in place an information security management function to develop and maintain an ongoing information security management program, promote information security awareness, advise other IT functions on security issues, serve as the leader of IT incident response team, and report the evaluation of the information security of the bank to the IT steering committee periodically. The Information security management program should include Information security standards, strategy, an implementation plan, and an ongoing maintenance plan.
Information security policy should include the following areas:
(1) IT security policy management
(2) Organization information security
(3) Asset management
(4) Personnel security
(5) Physical and environment security
(6) Communication and operation security
(7) Access control and authentication
(8) Acquirement, development and maintenance of information system
(9) Information security event management
(10) Business continuity management
(11) Compliance

Article 22. Commercial banks should have an effective process to manage user authentication and access control. Access to data and system should be strictly limited to authorized individuals whose identity is clearly established, and their activities in the information systems should be limited to the minimum required for their legitimate business use. Appropriate user authentication mechanism commensurate with the classification of information to be accessed should be selected. Timely review and removal of user identity from the system should be implemented when user transfers to a new job or leave the commercial bank.

Article 23. Commercial banks should ensure all physical security zones, such as computer centers or data centers, network closets, areas containing confidential information or critical IT equipment, and respective accountabilities are clearly defined, and appropriate preventive, detective, and recuperative controls are put in place.

Article 24. Commercial banks should divide their networks into logical security domains (hereinafter referred to as the “domain”) with different levels of security. The following security factors have to be assessed in order to define and implement effective security controls, such as physical or logical segregation of network, network filtering, logical access control, traffic encryption, network monitoring, activity log, etc., for each domain and the whole network.
(1) criticality of the applications and user groups within the domain;
(2) Access points to the domain through various communication channels;
(3) Network protocols and ports used by the applications and network equipment deployed within the domain;
(4) Performance requirement or benchmark;
(5) Nature of the domain, i.e. production or testing, internal or external;
(6) Connectivity between various domains; and
(7) Trustworthiness of the domain.

Article 25. Commercial banks should secure the operating system and system software of all computer systems by
(1) Developing baseline security requirement for each operating system and ensuring all systems meet the baseline security requirement;
(2) Clearly defining a set of access privileges for different groups of users, namely, end-users, system development staff, computer operators, and system administrators and user administrators;
(3) Setting up a system of approval, verification, and monitoring procedures for using the highest privileged system accounts;
(4) Requiring technical staff to review available security patches, and report the patch status periodically; and
(5) Requiring technical staff to include important items such as unsuccessful logins, access to critical system files, changes made to user accounts, etc. in system logs, monitors the systems for any abnormal event manually or automatically, and report the monitoring periodically.

Article 26. Commercial banks should ensure the security of all the application systems by
(1) Clearly defining the roles and responsibilities of end-users and IT staff regarding the application security;
(2) Implementing a robust authentication method commensurate with the criticality and sensibility of the application system;
(3) Enforcing segregation of duties and dual control over critical or sensitive functions;
(4) Requiring verification of input or reconciliation of output at critical junctures;
(5) Requiring the input and output of confidential information are handled in a secure manner to prevent theft, tampering, intentional leakage, or inadvertent leakage;
(6) Ensuring system can handle exceptions in a predefined way and provide meaningful message to users when the system is forced to terminate; and
(7) Maintaining audit trail in either paper or electronic format.
(8) Requiring user administrator to monitor and review unsuccessful logins and changes to users accounts.

Article 27. Commercial banks should have a set of policies and procedures controlling the logging of activities in all production systems to support effective auditing, security forensic analysis, and fraud prevention. Logging can be implemented in different layers of software and on different computer and networking equipment, which falls into two broad categories:
(1) Transaction journals. They are generated by application software and database management system, and contain authentication attempts, modification to data, error messages, etc. Transaction journals should be kept according to the national accounting policy.
(2) System logs. They are generated by operating systems, database management system, firewalls, intrusion detection systems, and routers, etc., and contain authentication attempts, system events, network events, error messages, etc. System logs should be kept for a period scaled to the risk classification, but no less than one year.
Banks should ensure that sufficient items be included in the logs to facilitate effective internal controls, system troubleshooting, and auditing while taking appropriate measures to ensure time synchronization on all logs. Sufficient disk space should be allocated to prevent logs from being overwritten. System logs should be reviewed for any exception. The review frequency and retention period for transaction logs or database logs should be determined jointly by IT organization and pertinent business lines, and approved by the IT steering committee.

Article 28. Commercial banks should have the capacity to employ encryption technologies to mitigate the risk of losing confidential information in the information systems or during its transmission. Appropriate management processes of the encryption facilities should be put in place to ensure that
(1) Encryption facilities in use should meet national security standards or requirements;
(2) Staff in charge of encryption facilities are well trained and screened;
(3) Encryption strength is adequate to protect the confidentiality of the information; and
(4) Effective and efficient key management procedures, especially key lifecycle management and certificate lifecycle management, are in place.

Article 29. Commercial banks should put in place an effective and efficient system of securing all end-user computing equipment which include desktop personal computers (PCs), portable PCs, teller terminals, automatic teller machines (ATMs), passbook printers, debit or credit card readers, point of sale (POS) terminals, personal digital assistant (PDAs), etc and conduct periodic security checks on all equipments.

Article 30. Commercial banks should put in place a set of policies and procedures to govern the collection, processing, storage, transmission, dissemination, and disposal of customer information.

Article 31. All employees, including contract staff, should be provided with the necessary trainings to fully understand these policies procedures and the consequences of their violation. Commercial banks should adopt a zero tolerance policy against security violation.


Chapter V Application System Development, Testing and Maintenance

Article 32. Commercial banks should have the capability to identify, plan, acquire, develop, test, deploy, maintain, upgrade, and retire information systems. Policies and procedures should be in place to govern the initiation, prioritization, approval, and control of IT projects. Progress reports of major IT projects should be submitted to and reviewed by the IT steering committee periodically. Decisions involving significant change of schedule, change of key personnel, change of vendors, and major expenditures should be included in the progress report.

Article 33. Commercial banks should recognize the risks associated with IT projects, which include the possibilities of incurring various kinds of operational risk, financial losses, and opportunity costs stemming from ineffective project planning or inadequate project management controls of the bank. Therefore, appropriate project management methodologies should be adopted and implemented to control the risks associated with IT projects.

Article 34. Commercial banks should adopt and implement a system development methodology to control the life cycle of Information systems. The typical phases of system life cycle include system analysis, design, development or acquisition, testing, trial run, deployment, maintenance, and retirement. The system development methodology to be used should be commensurate with the size, nature, and complexity of the IT project, and, generally speaking, should facilitate the management of the following risks.

Article 35. Commercial banks should ensure system reliability, integrity, and maintainability by controlling system changes with a set of policies and procedures, which should include the following elements.
(1) Ensure that production systems are separated from development or testing systems;
(2) Separating the duties of managing production systems and managing development or testing systems;
(3) Prohibiting application development and maintenance staff from accessing production system under normal circumstances unless management approval is granted to perform emergency repair, and all emergency repair activities should be recorded and reviewed promptly;
(4) Promoting changes of program or system configuration from development and testing systems to production systems should be jointly approved by IT organization and business departments, properly documented, and reviewed periodically.

Article 36. Commercial banks should have in place a set of policies, standards, and procedures to ensure data integrity, confidentiality, and availability. These policies should be in accordance with data integrity amid IT development procedure.

Article 37. Commercial banks should ensure that Information system problems could be tracked, analyzed, and resolved systematically through an effective problem management process. Problems should be documented, categorized, and indexed. Support services or technical assistance from vendors, if necessary, should also be documented. Contacts and relevant contract information should be made readily available to the employees concerned. Accountability and line of command should be delineated clearly and communicated to all employees concerned, which is of utmost importance to performing emergency repair.

Article 38. Commercial banks should have a set of policies and procedures controlling the process of system upgrade. System upgrade is needed when the hardware reaches its lifespan or runs out of capacity, the underpinning software, namely, operating system, database management system, middleware, has to be upgraded, or the application software has to be upgraded. The system upgrade should be treated as a project and managed by all pertinent project management controls including user acceptance testing.


Chapter VI IT Operations

Article 39. Commercial banks should consider fully the environmental threats (e.g. proximity to natural disaster zones, dangerous or hazardous facilities or busy/major roads) when selecting the locations of their data centers. Physical and environmental controls should be implemented to monitor environmental conditions could affect adversely the operation of information processing facilities. Equipment facilities should be protected from power failures and electrical supply interference.

Article 40. In controlling access by third-party personnel (e.g. service providers) to secured areas, proper approval of access should be enforced and their activities should be closely monitored. It is important that proper screening procedures including verification and background checks, especially for sensitive technology-related jobs, are developed for permanent and temporary technical staff and contractors.

Article 41. Commercial banks should separate IT operations or computer center operations from system development and maintenance to ensure segregation of duties within the IT organization. The commercial banks should document the roles and responsibilities of data center functions.

Article 42. Commercial banks are required to retain transactional records in compliance with the national accounting policy. Procedures and technology are needed to be put in place to ensure the integrity, safekeeping and retrieval requirements of the archived data.



Article 43. Commercial banks should detail operational instructions such as computer operator tasks, job scheduling and execution in the IT operations manual. The IT operations manual should also cover the procedures and requirements for on-site and off-site backup of data and software in both the production and development environments (i.e. frequency, scope and retention periods of back-up).

Article 44. Commercial banks should have in place a problem management and processing system to respond promptly to IT operations incidents, to escalate reported incidents to relevant IT management staff and to record, analyze and keep tracks of all these incidents until rectification of the incidents with root cause analysis completed. A helpdesk function should be set up to provide front-line support to users on all technology-related problems and to direct the problems to relevant IT functions for investigation and resolution.

Article 45. Commercial banks should establish service level agreement and assess the IT service level standard attained.

Article 46. Commercial banks should implement a process to ensure that the performance of application systems is continuously monitored and exceptions are reported in a timely and comprehensive manner. The performance monitoring process should include forecasting capability to enable exceptions to be identified and corrected before they affect system performance.

Article 47. Commercial banks should carry out capacity plan to cater for business growth and transaction increases due to changes of economic conditions. Capacity plan should be extended to cover back-up systems and related facilities in addition to the production environment.

Article 48. Commercial banks should ensure the continued availability of technology related services with timely maintenance and appropriate system upgrades. Proper record keeping (including suspected and actual faults and preventive and corrective maintenance records) is necessary for effective facility and equipment maintenance.

Article 49. Commercial banks should have an effective change management process in place to ensure integrity and reliability of the production environment. Commercial banks should develop a formal change management process.


Chapter VII Business Continuity Management

Article 50. Commercial banks should have in place appropriate arrangements, having regard to the nature, scale and complexity of its business, to ensure that it can continue to function and meet its regulatory obligations in the event of an unforeseen interruption. These arrangements should be regularly updated and tested to ensure their effectiveness.

Article 51. Commercial banks should consider the likelihood and impact of a disruption to the continuity of its operation from unexpected events. This should include assessing the disruptions to which it is particularly susceptible including but not limited to:
(1) Loss of failure of internal and external resources (such as people, systems and other assets);
(2) The loss or corruption of its information; and
(3) External events (such as war, earthquake, typhoon, etc).

Article 52. Commercial bank should act to reduce both the likelihood of disruptions (including system resilience and dual processing); and the impact of disruptions (including by contingency arrangements and insurance).

Article 53. Commercial bank should document its strategy for maintaining continuity of its operations, and its plans for communicating and regularly testing the adequacy and effectiveness of this strategy. Commercial bank should establish:
(1) Formal business continuity plans that outline arrangements to reduce the impact of a short, medium and long-term disruption, including:
a) Resource requirements such as people, systems and other assets, and arrangements for obtaining these resources;
b) The recovery priorities for the commercial bank’s operations; and
c) Communication arrangements for internal and external concerned parties (including CBRC, clients and the press);
(2) Escalation and invocation plans that outline the processes for implementing the business continuity plans, together with relevant contact information;
(3) Processes to validate the integrity of information affected by the disruption;
(4) Processes to review and update (1) to (3) following changes to the commercial bank’s operations or risk profile.

Article 54. A final BCP plan and an annual drill result must be signed off by the IT Risk management, or internal auditor and IT Steering Committee.


Chapter VIII Outsourcing

Article 55. Commercial banks cannot contract out its regulatory obligations and should take reasonable care to supervise the discharge of outsourcing functions.

Article 56. Commercial banks should take particular care to manage material outsourcing arrangement (such as outsourcing of data center, IT infrastructure, etc.), and should notify CBRC when it intends to enter into material outsourcing arrangement.

Article 57. Before entering into, or significantly changing, an outsourcing arrangement, the commercial bank should:
(1) Analyze how the arrangement will fit with its organization and reporting structure; business strategy; overall risk profile; and ability to meet its regulatory obligations;
(2) Consider whether the arrangements will allow it to monitor and control its operational risk exposure relating to the outsourcing;
(3) Conduct appropriate due diligence of the service provider’s financial stability, expertise and risk assessment of the service provider, facilities and ability to cover the potential liabilities;
(4) Consider how it will ensure a smooth transition of its operations from its current arrangements to a new or changed outsourcing arrangement (including what will happen on the termination of the contract); and
(5) Consider any concentration risk implications such as the business continuity implications that may arise if a single service provider is used by several firms.

Article 58. In negotiating its contract with a service provider, the commercial bank should have regard to ( but not limited to ):
(1) Reporting and negotiation requirements it may wish to impose on the service provider;
(2) Whether sufficient access will be available to its internal auditors, external auditors and banking regulators;
(3) Information ownership rights, confidentiality agreements and Firewalls to protect client and other information (including arrangements at the termination of contract);
(4) The adequacy of any guarantees and indemnities;
(5) The extent to which the service provider must comply with the commercial bank’s polices and procedures covering IT Risk;
(6) The extent to which the service provider will provide business continuity for outsourced operations, and whether exclusive access to its resources is agreed;
(7) The need for continued availability of software following difficulty at a third party supplier;
(8) The processes for making changes to the outsourcing arrangement and the conditions under which the commercial bank or service provider can choose to change or terminate the outsourcing arrangement, such as where there is:
a) A change of ownership or control of the service provider or commercial bank; or
b) Significant change in the business operations of the service provider or commercial bank; or
c) Inadequate provision of services that may lead to the commercial bank being unable to meet its regulatory obligations.

Article 59. In implementing a relationship management framework, and drafting the service level agreement with the service provider, the commercial bank should have regarded to (but not limited to):
(1) The identification of qualitative and quantitative performance targets to assess the adequacy of service provision, to both the commercial bank and its clients, where appropriate;
(2) The evaluation of performance through service delivery reports and periodic self assessment and independent review by internal or external auditors; and
(3) Remediation action and escalation process for dealing with inadequate performance.

Article 60. The commercial bank should enhance IT related outsourcing management, in place following (not limited to ) measures to ensure data security of sensitive information such as customer information:
(1) Effectively separated from other customer information of the service provider;
(2) The related staff of service provider should be authorized on “need to know” and “minimum authorization” basis;
(3) Ensure service provider guarantee its staff for meeting the confidential requests;
(4) All outsourcing arrangements related to customer information should be identified as material outsourcing arrangements and the customers should be notified;
(5) Strictly monitor re-outsourcing actions of the service provider, and implement adequate control measures to ensure information security of the bank;
(6) Ensure all related sensitive information be refunded or deleted from the service provider’s storage when terminating the outsourcing arrangement.


Article 61. The commercial bank should ensure that it has appropriate contingency in the event of a significant loss of services from the service provider. Particular issues to consider include a significant loss of resources, turnover of key staff, or financial failure of, the service provider, and unexpected termination of the outsourcing agreement.

Article 62. All outsourcing contracts must be reviewed or signed off by IT Risk management, internal IT auditors, legal department and IT Steering Committee. There should be a process to periodically review and refine the service level agreements.


Chapter IX Internal Audit

Article 63. Depending on the nature, scale and complexity of its business, it may be appropriate for the commercial banks to delegate much of the task of monitoring the appropriateness and effectiveness of its systems and controls to an internal audit function. An internal audit function should be adequately resourced and staffed by competent individuals, be independent of the day-to-day activities of the commercial bank and have appropriate access to the bank’s records.

Article 64. The responsibilities of the internal IT audit function are:
(1) To establish, implement and maintain an audit plan to examine and evaluate the adequacy and effectiveness of the bank’s systems and internal control mechanisms and arrangements;
(2) To issue recommendations based on the result of work carried out in accordance with 1;
(3) To verify compliance with those recommendations;
(4) To carry out special audit on information technology. The term “special audit” of information technology refers to the investigation, analysis and assessment on the security incidents of the information system, or the audit performed on a special subject based on IT risk assessment result as deemed necessary by the audit department.

Article 65. Based on the nature, scale and complexity of its business, deployment of information technology and IT risk assessment, commercial banks could determine the scope and frequency of IT internal audit. However, a comprehensive IT internal audit shall be performed at a minimum once every 3 years.

Article 66. Commercial banks should engage its internal audit department and IT Risk management department when implementing system development of significant size and scale to ensure it meets the IT Risk standards of the Commercial banks.


Chapter X External Audit

Article 67. The external information technology audit of commercial banks can be carried out by certified service providers in accordance with laws, rules and regulations.

Article 68. The commercial bank should ensure IT audit service provider to review and examine bank’s hardware, software, documentation and data to identify IT risk when they are commissioned to perform the audit. Vital commercial and technical information which is protected by national laws and regulations should not be reviewed.

Article 69. Commercial bank should communicate with the service provider in depth before the audit to determine audit scope, and should not withhold the truth or do not corporate with the service provider intentionally.

Article 70. CBRC and its local offices could designate certified service providers to carry out IT audit or related review on commercial banks when needed. When carrying out audit on commercial banks, as commissioned or authorized by CBRC or its local offices, the service providers shall present the letter of authority, and carry out the audit in accordance to the scope prescribed in the letter of authority.

Article 71. Once the IT audit report produced by the service providers is reviewed and approved by CBRC or its local offices, the report will have the same legal status as if it is produced by the CBRC itself. Commercial banks should come up with a correction action plan prescribed in the report and implement the corrective actions according to the timeframe.

Article 72. Commercial banks should ensure the service providers to strictly comply with laws and regulations to keep confidential and data security of any commercial secrets and private information learnt and IT risk information when conducting the audit. The service provider should not modify copy or take away any documents provided by the commercial banks.


Chapter XI Supplementary Provisions

Article 73. Commercial banks with no board of directors should have their operating decision-making bodies perform the responsibilities of the board with regard to IT risk management specified herein.

Article 74. The China Banking Regulatory Commission supervises and regulates the IT risk management of commercial banks under its authority by law.

Article 75. The power of interpretation and modification of the Guidelines shall rest with the China Banking Regulatory Commission.

Article 76. The Guidelines shall become effective as of the date of its issuance and the former Guidelines on the Risk Management of Banking Institutions’ Information Systems shall be revoked at the same time.


关于加强1000-3000MHz频段固定移动业务频率管理的通知

国家无线电管理委员会


关于加强1000-3000MHz频段固定移动业务频率管理的通知
国家无线电管理委员会



各省、自治区、直辖市无线电管理委员会,全军无线电管理委员会,国务院有关部委:
近几年来,无线电通信发展非常迅猛,其中尤以蜂窝移动电话的发展引人注目。随着通信技术的不断发展,国际电联在WARC—92大会上为“未来公众陆地移动通信系统(FPLMTS)”安排了工作频段(1885—2025MHZ和2110—2200MHZ)。美国、欧洲
和日本等推出了PCS、PCN、PDC1.5和DECT、PHS等系统。
目前,我国正在加紧对1000—3000MHZ内个人通信、无线本地环路及其它新技术的研究,国家无委也在着手制定1000—3000MHZ的频率规划。为使该频段频率规划顺利进行,防止盲目引进造成设备制式的混乱,现对1000—3000MHZ频段管理的有关问题
规定如下:
一、未经国家无委批准,不得研制、试验、生产、进口、销售和使用1000—3000MHZ频段内的PCS、PCN、PDC1.5、DECT、PHS等移动通信、无线本地环路及各类CDMA设备、系统。
二、严格审批工作在1000—3000MHZ、特别是1700—2500MHZ频段内的新建微波传输系统。
以上规定请严格遵照执行。
请各省、自治区无委将本通知转发至各地区、市、自治州、盟无线电管理处;国务院各部委转发至所属研究、生产单位。



1995年1月16日